Privacy Policy

Last updated: July 2026

QuoteOrbit ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

QuoteOrbit operates the website quoteorbit.co.uk, a service that connects UK homeowners with trusted, vetted third-party installers for services such as boilers and solar panels. For the purposes of data protection law, we act as a data controller in respect of the personal data described in this policy. You can contact us at info@quoteorbit.co.uk.

2. What data we collect

• Contact details — your name, email address, phone number and postcode.
• Enquiry details — information about the service you're requesting (for example, boiler type or property details).
• Technical data — IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
• Marketing/attribution data — referral source and campaign identifiers (such as UTM parameters).

3. How we use your data

We use your personal data to:

• Match your request with relevant vetted installers and pass on the details needed to prepare your quotes.
• Respond to your enquiries and provide customer support.
• Operate, maintain and improve our website and services.
• Comply with our legal and regulatory obligations.

4. Lawful basis for processing

We rely on your consent (given when you submit a quote request and tick the consent box) to share your details with relevant installers. We also rely on our legitimate interests to operate and improve our service, and on legal obligation where we must retain or disclose data by law. You can withdraw consent at any time by contacting us.

5. Who we share your data with

To provide our quote-comparison service, we share the details you submit with a limited number of relevant, vetted third-party installers and/or partner lead networks so they can contact you with quotes. These partners are independent data controllers responsible for their own use of your data. We do not sell your personal data. We may also use trusted service providers (such as hosting and analytics providers) who process data on our behalf.

6. International transfers

Where data is transferred outside the UK, we take steps to ensure an appropriate level of protection, such as relying on adequacy regulations or appropriate safeguards like standard contractual clauses.

7. How long we keep your data

We retain personal data only for as long as necessary for the purposes described in this policy, or as required to meet legal, accounting or reporting obligations, after which it is securely deleted or anonymised.

8. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, email info@quoteorbit.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the revised date shown above.

11. Contact

For any questions about this policy or your data, contact us at info@quoteorbit.co.uk.